Login | New user

Terms and Conditions

You, can access www.thebodyshop.lk (herein after referred to as "Website”), subject to the terms and conditions of use, as changed / updated from time to time entirely at the discretion of Quest Holdings Lanka Pvt. Ltd. (The Body Shop - Sri Lanka) as set out below ("Terms"). This Agreement is for an indefinite term and you understand and agree that you are bound by such terms

By subscribing to or using any of our services you agree that you have read, understood and are bound by the Terms, regardless of how you subscribe to or use the services. If you do not want to be bound by the Terms, you must not subscribe to or use our services

Interpretation of Number and Genders:

IIn these Terms, references to "you", "User" shall mean the end user accessing the Website, its contents and using the Services offered through the Website. "Service Providers" mean independent third party service providers, and "we", "us" and "our" shall mean, The Body Shop - Sri Lanka, its franchisor, The Body Shop International Plc. UK BSI), its affiliates and partners

The Terms herein shall apply equally to both the singular and plural form of the terms defined. Whenever the context may require, any pronoun shall include the corresponding masculine and feminine. The words "include", "includes" and "including" shall be deemed to be followed by the phrase "without limitation". Unless the context otherwise requires, the terms "herein", "hereof", "hereto", "hereunder" and words of similar import refer to the Terms as a whole.

Introduction:

1. The website is owned, managed and operated by The Body Shop – Sri Lanka.

2. Use of the website is offered to you conditioned on acceptance without modification of all the terms, conditions and notices contained in these Terms, as may be posted on the Website from time to time. By using the Site, you agree to follow and be bound by all terms and conditions concerning your use of the Site. Certain areas of the Site may have different terms of use posted. If there is a conflict between the Terms of Use and terms of use posted for a specific area of the Site, the latter shall have precedence with respect to your use of that area of the Site.

3. Our website may use cookies. By using our website and agreeing to these terms of use, you consent to our use of cookies in accordance with the terms of our privacy policy.

4.The Body Shop - Sri Lanka at its sole discretion reserves the right not to accept a User from registering on the Website without assigning any reason thereof. The Body Shop - Sri Lanka may terminate User's access to the Site or any part thereof at any time and for any reason without any notice. The provisions regarding disclaimer of warranty, accuracy of information, software, database other system or functionality of website and indemnification shall survive such termination. The Body Shop – Sri Lanka may monitor User’s access to the Site.

5.The Body Shop - Sri Lanka may change or discontinue any aspect of the Site at any time, including, its content or features. The Body Shop – Sri Lanka reserves the right to change the Terms of Use applicable to use of the Site. Such changes shall be effective immediately upon notice, which shall be placed on the Site.

6.All contents on the Site are the exclusive property of The Body Shop - Sri Lanka except the third party content. The software, text, images, graphics, video and audio used on the Site belong to or are licensed to The Body Shop - Sri Lanka, its franchisor, The Body Shop International Plc. UK (BSI), its subsidiaries and affiliates. No material from the Site may be copied, modified, reproduced, republished, uploaded, transmitted, posted or distributed in any form without prior written permission from The Body Shop - Sri Lanka. All rights not expressly granted herein are reserved. Unauthorised use of the materials appearing on the Site may violate copyright, trademark and other applicable laws, and could result in criminal or civil penalties. You are granted a non-exclusive, non-transferable, limited right to access the Site and avail the services provided by The Body Shop - Sri Lanka on the Site.

Privacy Policy:
The User hereby consents, expresses and agrees that he has read and fully understands the Privacy Policy of The Body Shop – Sri Lanka Website. The user further consents that the terms and contents of such Privacy Policy are acceptable to him / her.

Limited User:
The User agrees and undertakes not to reverse engineer, modify copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information or software obtained from the Website. Limited reproduction and copying of the content of the Website is permitted provided that The Body Shop – Sri Lanka's name is stated as the source and prior written permission of The Body Shop – Sri Lanka is sought. For the removal of doubt, it is clarified that unlimited or wholesale reproduction, copying of the content for commercial or non-commercial purposes and unwarranted modification of data and information within the content of the Website is not permitted.

User Conduct and Rules:

You agree and undertake to use the Website and the Service only to post and upload messages and material that are proper. By way of example, and not as a limitation, you agree and undertake that when using a Service, you will not:

  1. Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights of others;
  2. Publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information;
  3. Upload files that contain software or other material protected by intellectual property laws unless you own or control the rights thereto or have received all necessary consents;
  4. Upload or distribute files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of the Website or another's computer;
  5. Conduct or forward surveys, contests, pyramid schemes or chain letters;
  6. Download any file posted by another user of a Service that you know, or reasonably should know, cannot be legally distributed in such manner;
  7. Falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded;
  8. Violate any code of conduct or other guidelines, which may be applicable for or to any particular Service;
  9. Violate any applicable laws or regulations for the time being in force in or outside Sri Lanka;
  10. Violate any of the terms and conditions of this Agreement or any other terms and conditions for the use of the Website contained elsewhere herein.
  11. Exploit any of the services. We reserve the right to deprive individual customers of our Cash on Delivery payment option. Moreover, we might refuse any of our services, terminate accounts, and/or cancel orders at our discretion, including but not limited to, if we believe that customer conduct violates applicable law or is harmful to our interests.
  12. You shall not make any derogatory, defamatory, abusive, inappropriate, profane or indecent statement/s and/or comment/s about The Body Shop - Sri Lanka, its franchisor, associates and partners on any property owned by The Body Shop - Sri Lanka.

User Warranty and Representation:

The user guarantees, warrants, and certifies that you are the owner of the content which you submit or otherwise authorised to use the content and that the content does not infringe upon the property rights, intellectual property rights or other rights of others. You further warrant that to your knowledge, no action, suit, proceeding, or investigation has been instituted or threatened relating to any content, including trademark, trade name service mark, and copyright formerly or currently used by you in connection with the Services rendered by The Body Shop - Sri Lanka.

Links to Third Party Sites:
The website may contain links to other websites ("Linked Sites").The Linked Sites are not under the control of The Body Shop - Sri Lanka or the Website and The Body Shop - Sri Lanka is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. The Body Shop – Sri Lanka is not responsible for any form of transmission, whatsoever, received by you from any Linked Site. The Body Shop – Sri Lanka is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by The Body Shop – Sri Lanka or the Website of the Linked Sites or any association with its operators or owners including the legal heirs or assigns thereof. The users are requested to verify the accuracy of all information on their own before undertaking any reliance on such information.

Limitation of liability:
Subject to any responsibilities implied by law and which cannot be excluded, we (including, in this limitation of liability clause, our related bodies corporate, directors, officers, employees, agents and contractors) expressly disclaim all liability to you or any other persons for any losses, damages, liabilities, claims and expenses (including but not PLC to legal costs and defence or settlement costs) whatsoever, whether direct, indirect or consequential, arising out of or referable to the Content or this Website (or material accessed via this Website), or to access of the Website by you, howsoever caused, whether in contract, tort including negligence, statute or otherwise. To the full extent permitted by law, any liabilities imposed on us, or implied into these Terms of Use, under any law are hereby excluded.

Indemnification:

User agrees to indemnify and hold The Body Shop - Sri Lanka, its franchisor, The Body Shop International Plc. UK (BSI), its affiliates, partner, subsidiaries, officers and employees, harmless from any claim, demand or damage, including reasonable attorney’s fees, asserted by any third party due to or arising out of your use of or conduct on the Site. The Body Shop - Sri Lanka, its franchisor, The Body Shop International Plc. UK (BSI), its affiliates and partners reserves the right to disclosure any personal information about you and your use of the Site including its contents, without your prior permission if The Body Shop - Sri Lanka, its franchisor, The Body Shop International Plc. UK (BSI), its affiliates and partners has a good faith belief that such action is necessary to:

  • conform to legal requirements or comply with legal process;
  • protect and defend the rights or property of The Body Shop - Sri Lanka, its franchisor, The Body Shop International Plc. UK (BSI), its affiliates and partners;
  • enforce the Terms of Use; or
  • act to protect the interest of its members or others.

Headings:

The headings and subheadings herein are included for convenience and identification only and are not intended to describe, interpret, define or limit the scope, extent or intent of the Terms or the right to use the Website by you contained herein or any other section or pages of the Website or any Linked Sites in any manner whatsoever.

Severability:

If any provision of the Terms is determined to be invalid or unenforceable in whole or in part, such invalidity or unenforceability shall attach only to such provision or part of such provision and the remaining part of such provision and all other provisions of these Terms shall continue to be in full force and effect.

Ownership of materials on the site:

The Body Shop - Sri Lanka, its franchisor, The Body Shop International Plc. UK (BSI) is, unless otherwise stated, the owner of all copyright and database rights in the site and its contents. You may not publish, distribute, extract, re-utilize, or reproduce any part of the site in any material form (including photocopying or storing it in any medium by electronic means) other than in accordance with the limited use license set out in our copyright notice or as permitted by the Sri Lankan Copyright Act, 1957 or The Trademark Act, 1999 as applicable or any equivalent legislation as may apply in Sri Lanka.

Trademarks:

All brand, product and service names used in this site are the trademarks, trade names or service marks of The Body Shop International Plc unless otherwise stated. You may not market or distribute products or offer services under or by reference to or otherwise use or reproduce any such trademarks, trade names or service marks without the prior written permission of The Body Shop International Plc or the owner of such trademarks, trade names or service marks.

Copyright:

The contents of the pages of this website solely belong to The Body Shop - Sri Lanka. Reproduction of part or all of the contents in any form is prohibited other than in accordance with the following permissions:-

  1. License to copy for personal use: You may make copies of the site as necessary incidental acts during your viewing of it, and you may take a print for your personal use of so much of the site as is reasonable for private purposes.
  2. License to recopy for limited purposes: You may recopy the material to individual third parties for their personal information only, but only if:
    1. You acknowledge the web pages of The Body Shop - Sri Lanka as the source of the material. You must include such acknowledgement along with the top-level URL from the Body Shop - Sri Lanka website in the copy of the material; and
    2. You inform the third party that these conditions apply to him or her and that he/she must comply with them. This license to recopy does not permit incorporation of the material or any part of it in any other work or publication, whether in hard copy or electronic or any other form. In particular (but without limitation) no part of a page from the website of The Body Shop may be distributed or copied for any commercial purpose.

No part of the website of The Body Shop - Sri Lanka may be reproduced or transmitted to or stored in any other web site or other form of electronic retrieval system.

Amendments of the terms:

We reserve the right to amend these Terms without notice to you from time to time. Any such amendment shall be effective once the revised terms have been posted on the site.

Disclaimer:

The information contained in this website, including text, graphics, links or other items are provided on an 'as is', 'as available' basis. The Body Shop – Sri Lanka does not warrant the accuracy, adequacy or completeness of this information and material and expressly disclaims liability for errors or omissions in this information and material. No warranty of any kind, implied, express or statutory, including but not limited to the warranties of non-infringement of third party rights, title, merchantability, fitness for a particular purpose and freedom from computer virus, is given in conjunction with the information and materials.

In no event will The Body Shop – Sri Lanka be liable for any damages, including without limitation direct or indirect, special, incidental, or consequential damages, losses or expenses arising in connection with this website or use thereof or inability to use by any party, or in connection with any failure of performance, error, omission, interruption, defect, delay in operation or transmission, computer virus or line or system failure, even if The Body Shop – Sri Lanka, or representatives thereof, are advised of the possibility of such damages, losses or expenses. Hyperlinks from and to other websites are at your own risk; the content, accuracy, opinions expressed, and other links provided by these resources are not investigated, verified, monitored, or endorsed by The Body Shop – Sri Lanka

Waiver:

No failure or delay by The Body Shop – Sri Lanka in exercising any right, power or privilege under the Terms of Use will operate as a waiver of it, nor will any single or partial exercise of it preclude any further exercise or the exercise of any right, power or privilege under the Terms of Use. No waiver by us of our rights under these Terms of Use shall be deemed a waiver of any other term or provision and shall be to a single waiver and to the specific circumstances under which such waiver was granted.

Governing Law:

The Applicable Law relating to the Content, access and use of this Website is that of Sri Lanka. Use of this Website indicates your irrevocable and unconditional consent to submit to the exclusive jurisdiction of the Courts of Sri Lanka.

General:

You acknowledge and agree that these Terms and Conditions constitute the complete and exclusive agreement between us concerning your use of the website, and supersede and govern all prior proposals, agreements, or other communications.

We reserve the right, in our sole discretion, to change these Terms and Conditions at any time by posting the changes on the website and providing notice of such change. Any changes are effective immediately upon posting to the Site and release of notice of such change. Your continued use of the website thereafter constitutes your agreement to all such changed Terms and Conditions. We may, with or without prior notice, terminate any of the rights granted by these Terms and Conditions. You shall comply immediately with any termination or other notice, including, as applicable, by ceasing all use of the website.

Nothing contained in these Terms and Conditions shall be construed as creating any agency, partnership, or other form of joint enterprise between us. Our failure to require your performance of any provision hereof shall not affect our full right to require such performance at any time thereafter, nor shall our waiver of a breach of any provision hereof be taken or held to be a waiver of the provision itself. In the event that any provision of these Terms and Conditions shall be unenforceable or invalid under any applicable law or be so held by any applicable arbitral award or court decision, such unenforceability or invalidity shall not render these Terms and Conditions unenforceable or invalid as a whole but these Terms and Conditions shall be modified, to the extent possible, by the adjudicating entity to most fully reflect the original intent of the parties as reflected in the original provision.

Contact Us:

If there is any question or any concern regarding the Privacy Policy or about any product, please contact us as follows:

Email: customercare.tbs@questholdings.lk or call us at +94 76 566 9207

PRIVACY POLICY

The User's right to privacy is of paramount importance to Quest Holdings Lanka Pvt. Ltd. (The Body Shop - Sri Lanka). Any information provided by the User will not be shared with any third party, except for the intended purpose for which such information is provided by the User, in which case User’s consent is implied. The Body Shop - Sri Lanka reserves the right to use the information to provide the User a more personalized online experience.

If the Site provides links to web sites and access to content, products and services from third parties, including users, advertisers, affiliates and sponsors of the Site, you agree that The Body Shop - Sri Lanka is not responsible for the availability of, and content provided on, third party web sites. The User is requested to peruse the policies posted by other web sites regarding privacy and other topics before use. The Body Shop - Sri Lanka is not responsible for third party content accessible through the Site, including opinions, advice, statements and advertisements, and User shall bear all risks associated with the use of such content. NSE is not responsible for any loss or damage of any sort which User may incur from dealing with any third party.

In general, you can visit The Body Shop - Sri Lanka’s websites without telling us who you are and without revealing any information about yourself. There are times, however, when The Body Shop - Sri Lanka may need information from you.

The Body Shop - Sri Lanka does not rent, sell, or share personal information about you with other people or non-affiliated companies except to provide the services as agreed or intended to be generally provided through the Site or any other service you've specifically requested, when The Body Shop - Sri Lanka has your permission, or under the following circumstances:

  • The Body Shop - Sri Lanka provides the information to trusted partners who work on behalf of or with The Body Shop - Sri Lanka under strict confidentiality agreements.
  • The Body Shop - Sri Lanka responds to court orders, or legal process, or to establish or exercise its legal rights or defend against legal claims;
  • The Body Shop - Sri Lanka believes it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, or as otherwise required by law.
  • The Body Shop - Sri Lanka transfers information about User if The Body Shop - Sri Lanka is acquired by or merged with another company.

User may choose to give The Body Shop - Sri Lanka personal information, such as your name and address or e-mail id that may be needed, for example, to correspond with you, or to provide you with a subscription. You may send or upload your personal profile, CV, with all your personal, academic and professional background however you agree that you shall not upload or post any obscene, defamatory annoying material on the website. If you tell us that you do not want us to use this information as a basis for further contact with you, The Body Shop - Sri Lanka will respect your decision. The Body Shop – Sri Lanka intends to protect the quality and integrity of your personally identifiable information. The Body Shop – Sri Lanka will make a sincere effort to respond in a timely manner to your requests to correct inaccuracies in your personal information. To correct inaccuracies in your personal information please return the message containing the inaccuracies to The Body Shop - Sri Lanka with details of the correction requested.

The Body Shop - Sri Lanka sometimes collects anonymous information from visits to the Site to help us provide better customer service. For example, The Body Shop - Sri Lanka keeps track of the domains from which people visit and The Body Shop - Sri Lanka also measures visitor activity on the Site, but The Body Shop – Sri Lanka does so in ways that keeps the information anonymous. The Body Shop - Sri Lanka or its affiliates or vendors may use this data to analyze trends and statistics and to help us provide better customer service. The Body Shop - Sri Lanka maintains the highest levels of confidentiality for this information, our affiliates and vendors follow the same high levels of confidentiality. This anonymous information is used and analyzed only at an aggregate level to help us understand trends and patterns. None of this information is reviewed at an individual level. If you do not want your details to be used in this manner, you can either disable your cookies or opt-out at the download or request page.